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We are very pleased about your interest in our company. Data protection is one of the highest priorities of CaseSolutions’ management. The use of the CaseSolutions website is possible without any indication of personal data. However, if a data subject wishes to use special services of our company via our website, the processing of personal data may become necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we obtain the consent of the data subject. The processing of personal data, such as the name, address, email address, or telephone number of a data subject, must always comply with the General Data Protection Regulation (GDPR) and with the specific national data protection regulations applicable to CaseSolutions. Through this data protection declaration, our company would like to inform the general public about the nature, scope, and purpose of the personal data we collect, use, and process. Furthermore, through this data protection declaration, data subjects are informed about their rights. As the controller, CaseSolutions has implemented numerous technical and organizational measures to ensure the most complete possible protection of the personal data processed through this website. However, data transmission over the Internet may, in principle, have security gaps, so absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us via alternative means, e.g., by telephone.
1. Definitions
CaseSolutions’ data protection declaration is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as for our customers and business partners. To ensure this, we would first like to explain the terminology used. In this data protection declaration, we use, among others, the following terms:
a) Personal Data
Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
b) Data Subject
Data subject is any identified or identifiable natural person whose personal data is processed by the controller responsible for the processing.
c) Processing
Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.
d) Restriction of Processing
Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.
e) Profiling
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.
f) Pseudonymization
Pseudonymization is the processing of personal data in such a way that the data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
g) Controller or Controller Responsible for the Processing
Controller is the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
h) Processor
Processor is a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller.
i) Recipient
Recipient is a natural or legal person, public authority, agency, or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.
j) Third Party
Third party is any natural or legal person, public authority, agency, or body other than the data subject, controller, processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data.
k) Consent
Consent of the data subject is any freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
2. Name and Address of the Controller
The controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union, and other provisions of a data protection nature is:
CaseSolutions
10 Karamanli Avenue, Artemis – 19016
Greece
Phone: +30 22940 47047
Email: info@casesolutions.gr
Website: https://casesolutions.gr/
3. Name and Address of the Data Protection Officer
The Data Protection Officer of the controller is:
CH. VLOUTIS IOANNIS
10 Karamanli Avenue, Artemis – 19016
Greece
Phone: +30 22940 47047 – +30 694 294 7372
Email: info@casesolutions.gr
Website: https://casesolutions.gr/
Any data subject may, at any time, contact our Data Protection Officer directly with all questions and suggestions concerning data protection.
4. Cookies
The CaseSolutions website uses cookies. Cookies are text files that are stored on a computer system via an Internet browser.
Many websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which websites and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows the websites and servers you visit to distinguish the data subject’s browser from other browsers that contain different cookies. The specific Internet browser can be recognized and identified using the unique cookie ID.
Through the use of cookies, CaseSolutions can provide users of this website with more user-friendly services that would not be possible without the cookie setting.
Using a cookie, the information and offers on our website can be optimized with the user in mind. As mentioned above, cookies allow us to recognize our website users. The purpose of this recognition is to make it easier for users to use our website. The user of the website that uses cookies, for example, does not have to enter login credentials each time they access the website, because this is taken over by the website, and the cookie is thus stored on the user’s computer system. The website remembers the data the customer entered with the help of a cookie.
The data subject may, at any time, prevent the use of cookies on our website by making the appropriate settings in the Internet browser they use, and may thus permanently object to the use of cookies. Furthermore, already used cookies can be deleted at any time via an Internet browser or other software programs. This is possible in all common Internet browsers. If the data subject deactivates the use of cookies in the Internet browser used, not all functions of our website may be fully usable.
5. Collection of General Data and Information
The CaseSolutions website collects a series of general data and information when a data subject or automated system accesses the website. This general data and information are stored in the server log files. The data that may be collected are (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (the so-called referrer), (4) the sub-websites, (5) the date and time of access to the website, (6) an Internet Protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) other similar data and information that may be used in the event of attacks on our information technology systems.
When using these general data and information, CaseSolutions does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website and its advertising, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in the event of a cyber-attack. Therefore, CaseSolutions analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our company, and ensuring an optimal level of protection for the personal data we process. The anonymous data from the server log files are stored separately from all personal data provided by a data subject.
6. Registration on Our Website
The data subject has the possibility to register on the controller’s website by providing personal data. Which personal data is transmitted to the controller is determined by the respective input form used for registration. The personal data entered by the data subject is collected and stored exclusively for internal use by the controller and for their own purposes. The controller may request the transfer of data to one or more processors (e.g., a parcel delivery service) who also use personal data for an internal purpose attributable to the controller.
By registering on the controller’s website, the IP address assigned by the Internet service provider (ISP) and used by the data subject, as well as the date and time of registration, are also stored. The storage of this data takes place against the background that this is the only way to prevent misuse of our services, and, if necessary, to enable the investigation of committed offenses. In this respect, the storage of this data is necessary for the protection of the controller. This data is not passed on to third parties unless there is a statutory obligation to pass on the data or if the transfer serves the purpose of criminal prosecution.
The registration of the data subject, with the voluntary provision of personal data, serves the purpose of enabling the controller to offer the data subject content or services that, by their nature, may only be offered to registered users. Registered persons are free to change the personal data provided during registration at any time or to delete it completely from the controller’s database.
The controller shall, at any time, provide information upon request to each data subject regarding the personal data stored about them. Furthermore, the controller shall correct or delete personal data at the request or indication of the data subject, insofar as there are no statutory retention obligations. In this regard, all employees of the controller are available to the data subject as contact persons.
7. Subscription to Our Newsletters
On the CaseSolutions website, users are given the opportunity to subscribe to the company’s newsletter. The input form used for this purpose determines which personal data is transmitted, and when the newsletter is ordered from the controller.
CaseSolutions regularly informs its customers and business partners about the company’s offers by means of a newsletter. The data subject may receive the company’s newsletter only if (1) they have a valid email address and (2) they register for the newsletter dispatch. An email confirmation will be sent to the email address entered by the data subject for the first time for the purpose of sending the newsletter, for legally prescribed purposes, in the context of the double opt-in procedure. This confirmation email is used to prove whether the owner of the email address, as the data subject, is authorized to receive the newsletter.
During the registration for the newsletter, we also store the IP address of the information system assigned by the Internet service provider (ISP) and used by the data subject at the time of registration, as well as the date and time of registration. The collection of this data is necessary to be able to understand the (possible) misuse of the data subject’s email address at a later date, and it therefore serves the purpose of the controller’s legal protection.
The personal data collected during registration for the newsletter will be used exclusively for sending the newsletter. Furthermore, subscribers to the newsletter may be informed by email, insofar as this is necessary for the operation of the newsletter service or for a specific registration, as might be the case in the event of changes to the newsletter offer, or in the event of changes to technical parameters. No personal data collected by the newsletter service will be passed on to third parties. The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data that the data subject has given for the dispatch of the newsletter may be revoked at any time. A corresponding link can be found in each newsletter for the purpose of revoking consent. It is also possible to unsubscribe from the newsletter at any time directly on the controller’s website or to inform the controller of this in another way.
8. Newsletter – Tracking
CaseSolutions’ newsletters contain so-called tracking pixels. A tracking pixel is a miniature graphic embedded in emails sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, CaseSolutions may see if and when an email was opened by a data subject and which links contained in the email were accessed by the data subject.
Such personal data collected via the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the dispatch of newsletters and to better adapt the content of future newsletters to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the consent declaration submitted via the double opt-in procedure. After revocation, this personal data will be deleted by the controller. CaseSolutions automatically regards a withdrawal from receiving the newsletter as a revocation.
9. Contact Possibility via the Website
The CaseSolutions website contains information that enables quick electronic contact with our company, as well as direct communication with us, and also includes a general email address. If a data subject contacts the controller by email or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.
10. Routine Erasure and Blocking of Personal Data
The controller shall process and store personal data of the data subject only for the period necessary to achieve the purpose of storage, or insofar as this is permitted by the European legislator or other legislators in laws or regulations to which the controller is subject.
If the storage purpose is not achieved, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.
11. Rights of the Data Subject
a) Right of Confirmation
Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning them are being processed. If a data subject wishes to exercise this right of confirmation, they may, at any time, contact any employee of the controller.
b) Right of Access
Each data subject shall have the right granted by the European legislator to obtain from the controller free information about their stored personal data at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:
the purposes of the processing;
the categories of personal data concerned;
the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
the right to lodge a complaint with a supervisory authority;
where the personal data are not collected from the data subject, any available information as to their source;
the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.
Furthermore, the data subject has the right to obtain information as to whether personal data are transferred to a third country or to an international organization. Where this is the case, the data subject has the right to be informed of the appropriate safeguards relating to the transfer. If a data subject wishes to exercise this right of access, they may, at any time, contact an employee of the controller.
c) Right to Rectification
Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning them. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
If a data subject wishes to exercise this right to rectification, they may, at any time, contact any employee of the controller.
d) Right to Erasure (Right to be Forgotten)
Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning them without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:
The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
The data subject withdraws consent on which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
The data subject objects to the processing pursuant to Article 21(1) of the GDPR, and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
The personal data have been unlawfully processed.
The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.
If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by CaseSolutions, they may, at any time, contact any employee of the controller. An employee of CaseSolutions shall ensure that the erasure request is complied with immediately.
e) Right to Restriction of Processing
Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:
The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use.
The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise, or defense of legal claims.
The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.
If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by CaseSolutions, they may at any time contact any employee of the controller. The employee of CaseSolutions will arrange the restriction of the processing.
f) Right to Data Portability
Each data subject shall have the right granted by the European legislator to receive the personal data concerning them, which they have provided to a controller, in a structured, commonly used, and machine-readable format. They shall also have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Furthermore, in exercising their right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and provided this does not adversely affect the rights and freedoms of others.
In order to assert the right to data portability, the data subject may at any time contact any employee of CaseSolutions.
g) Right to Object
Each data subject shall have the right granted by the European legislator to object, on grounds relating to their particular situation, at any time, to processing of personal data concerning them, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.
CaseSolutions shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject, or for the establishment, exercise, or defense of legal claims.
If CaseSolutions processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning them for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to CaseSolutions to the processing for direct marketing purposes, CaseSolutions will no longer process the personal data for these purposes.
In addition, the data subject has the right, on grounds relating to their particular situation, to object to processing of personal data concerning them by CaseSolutions for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
In order to exercise the right to object, the data subject may contact any employee of CaseSolutions. In addition, the data subject is free, in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use their right to object by automated means using technical specifications.
h) Automated Individual Decision-Making, Including Profiling
Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them, as long as the decision (1) is not necessary for entering into, or the performance of, a contract between the data subject and a controller, or (2) is not authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is not based on the data subject’s explicit consent.
If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is based on the data subject’s explicit consent, CaseSolutions shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express their point of view, and to contest the decision.
If the data subject wishes to exercise the rights concerning automated individual decision-making, they may at any time contact any employee of CaseSolutions.
i) Right to Withdraw Consent
Each data subject shall have the right granted by the European legislator to withdraw their consent to processing of their personal data at any time.
If the data subject wishes to exercise the right to withdraw consent, they may at any time contact any employee of CaseSolutions.
12. Data Protection Provisions Regarding the Application and Use of Facebook
On this website, the controller has integrated components of the company Facebook. Facebook is a social network.
A social network is a social gathering place on the Internet, an online community, which usually allows users to communicate with each other and interact in a digital space.
A social network can serve as a platform for exchanging opinions and experiences or enable the online community to provide personal or business information. Facebook allows social network users to create personal profiles, upload photos, and network via friend requests.
The company that operates Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, United States. If a person resides outside the United States or Canada, the controller is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Each time one of the individual pages of this website, which is operated by the controller and on which a Facebook component (Facebook plug-in) has been integrated, is accessed, the Internet browser on the data subject’s information system is automatically prompted to download a display of the corresponding Facebook component from Facebook. A complete overview of all Facebook plug-ins is available at https://developers.facebook.com/docs/plugins/. During the course of this technical procedure, Facebook is made aware of which specific sub-page of our website was visited by the data subject.
If the data subject is logged in to Facebook at the same time, Facebook detects, with each access to our website by the data subject—and for the entire duration of their stay on our website—which specific sub-page of our website the data subject visited. This information is collected through the Facebook component and is associated with the respective Facebook account of the data subject. If the data subject clicks on one of the Facebook components integrated into our website, e.g., the “Like” button, or if they submit a comment, Facebook matches this information with the data subject’s personal Facebook user account and stores the personal data.
Facebook always receives, via the Facebook component, information about a visit by the data subject to our website, whenever the data subject is logged in to Facebook at the same time as they access our website. This occurs regardless of whether the data subject clicks on the Facebook component or not. If the data subject does not wish this information to be transmitted to Facebook, they can prevent it by logging out of their Facebook account before accessing our website.
Facebook’s data protection guidelines, available at https://facebook.com/about/privacy/, provide information about the collection, processing, and use of personal data by Facebook. They also explain what options Facebook offers to protect the privacy of the data subject. Additionally, configuration options are available to prevent the transmission of data to Facebook. The data subject can use these applications to stop data transmission to Facebook.
13. Data Protection Provisions Regarding the Application and Use of Google Analytics (with Anonymization Function)
On this website, the controller has integrated the component Google Analytics (with anonymization function). Google Analytics is a web analytics service. Web analytics is the collection, gathering, and analysis of data about the behavior of visitors to websites. A web analytics service collects, among other things, data about the website from which a person came to another website (the so-called referrer), which sub-pages of the website were visited, or how often and for what duration a sub-page was viewed. Web analytics is mainly used to optimize a website and to carry out a cost-benefit analysis of Internet advertising.
The company that operates the Google Analytics component is Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland.
For web analytics via Google Analytics, the controller uses the application “_gat. _anonymizeIp”. By means of this application, the IP address of the data subject’s Internet connection is abbreviated and anonymized by Google when our website is accessed from a Member State of the European Union or another Contracting State to the Agreement on the European Economic Area.
The purpose of the Google Analytics component is to analyze the traffic on our website. Google uses the collected data and information, among other things, to evaluate the use of our website and to compile online reports that show the activities on our website, and to provide other services related to the use of our website to us.
Google Analytics places a cookie on the data subject’s information system. The definition of cookies is given above. By setting the cookie, Google is enabled to analyze the use of our website. With each access to one of the individual pages of this website, which is operated by the controller and into which a Google Analytics component has been integrated, the Internet browser on the data subject’s information system will automatically transmit data via the Google Analytics component for the purpose of online advertising and the settlement of commissions to Google. During the course of this technical procedure, the enterprise Google gains knowledge of personal information, such as the IP address of the data subject, which serves Google, among other things, to understand the origin of visitors and clicks and subsequently create commission settlements.
The cookie is used to store personal information, such as the time of access, the location from which access was made, and the frequency of visits to our website by the data subject. With each visit to our website, this personal data, including the IP address of the Internet connection used by the data subject, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may pass on this personal data collected through the technical procedure to third parties.
The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of an appropriate adjustment of the Internet browser used and thus permanently object to the setting of cookies. Such an adjustment to the Internet browser used would also prevent Google Analytics from setting a cookie on the data subject’s information system. In addition, cookies already in use by Google Analytics may be deleted at any time via an Internet browser or other software programs.
Furthermore, the data subject has the possibility of objecting to and preventing the collection of data generated by Google Analytics relating to the use of this website and the processing of this data by Google. For this purpose, the data subject must download and install a browser add-on under the link https://tools.google.com/dlpage/gaoptout. This browser add-on tells Google Analytics via JavaScript that no data and information about visits to websites may be transmitted to Google Analytics. The installation of this browser add-on is considered an objection by Google. If the data subject’s information system is later deleted, formatted, or newly installed, the data subject must reinstall the browser add-on to disable Google Analytics. If the browser add-on was uninstalled or disabled by the data subject or any other person within their sphere of competence, the option exists to reinstall or reactivate the browser add-on.
Further information and the applicable data protection provisions of Google may be found at https://www.google.com/intl/en/policies/privacy/ and at http://www.google.com/analytics/terms/us.html. Google Analytics is further explained under the following link https://www.google.com/analytics/.
14. Data Protection Provisions Regarding the Application and Use of Google Remarketing
On this website, the controller has integrated services provided by Google Remarketing. Google Remarketing is a feature of Google AdWords that enables a company to display advertisements to Internet users who have previously visited the company’s website. The integration of Google Remarketing therefore allows the company to create user-specific advertisements and to display relevant advertisements to Internet users.
The company that operates the Google Remarketing services is Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland.
The purpose of Google Remarketing is the presentation of interest-based advertisements. Google Remarketing allows us to display advertisements on the Google network or on other websites that are tailored to the individual needs and interests of Internet users.
Google Remarketing places a cookie on the data subject’s information system. The definition of cookies is given above. By setting the cookie, Google enables the recognition of the visitor to our website if they subsequently visit websites that are also members of the Google advertising network. With each access to a website onto which the Google Remarketing service has been integrated, the data subject’s Internet browser is automatically identified by Google. During the course of this technical procedure, Google receives personal information, such as the IP address or the browsing behavior of the data subject, which Google uses, among other things, to display interest-based advertisements.
The cookie is used to store personal information, such as the websites visited by the data subject. With each visit to our website, personal data, including the IP address used by the data subject when accessing the Internet, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may pass on this personal data collected through the technical procedure to third parties.
The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of an appropriate adjustment of the Internet browser used and thus permanently object to the setting of cookies. Such an adjustment to the Internet browser used would also prevent Google from setting a cookie on the data subject’s information system.
In addition, cookies already in use by Google may be deleted at any time via an Internet browser or other software programs. Furthermore, the data subject has the possibility to object to interest-based advertising by Google. To do so, the data subject may use the link www.google.de/settings/ads and make the desired settings in each Internet browser they use.
Further information and the applicable data protection provisions of Google may be found at https://www.google.com/intl/en/policies/privacy/.
15. Data Protection Provisions Regarding the Application and Use of Google-AdWords
On this website, the controller has integrated Google AdWords. Google AdWords is an Internet advertising service that allows advertisers to place ads in Google’s search engine results and in the Google advertising network. Google AdWords allows an advertiser to predefine specific keywords with the help of which an ad is displayed in Google’s search results only when the user uses the search engine to retrieve a keyword-relevant result. In the Google advertising network, the ads are distributed to relevant websites using an automatic algorithm, taking into account the previously defined keywords.
The company that operates Google AdWords is Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland.
The purpose of Google AdWords is to promote our website by displaying relevant advertisements on third-party websites and in the search engine results of the Google search engine, and to place third-party advertisements on our website.
If the data subject accesses our website via a Google advertisement, a conversion cookie is placed by Google on their information system. The definition of cookies is given above. The conversion cookie expires after 30 days and is not used to identify the data subject. As long as the cookie is valid, it is used to check whether certain sub-pages, e.g., the shopping cart of an online shopping system, have been accessed via our website. Through the conversion cookie, both Google and the controller can understand whether a person who visited an AdWords ad on our shopping page completed or canceled a purchase of goods.
The data and information collected through the use of the conversion cookie are used by Google to generate visitor statistics for our website. These visit statistics are used to determine the total number of users who have been served through AdWords ads, to confirm the success or failure of each AdWords ad, and to optimize the AdWords ads in the future. Neither our company nor other Google AdWords advertisers receive information from Google by which the data subject could be identified.
The conversion cookie stores personal information, e.g., the websites visited by the data subject. Each time they visit our website, personal data, including the IP address used by the data subject when accessing the Internet, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may pass on this personal data collected through the technical procedure to third parties.
The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of an appropriate adjustment of the Internet browser used and thus permanently object to the setting of cookies. Such an adjustment to the Internet browser used would also prevent Google from setting a conversion cookie on the data subject’s information system. In addition, cookies already in use by Google AdWords may be deleted at any time via an Internet browser or other software programs.
The data subject has the possibility to object to interest-based advertising by Google. To do so, the data subject must use the link www.google.de/settings/ads from each of the Internet browsers they use and make the desired settings there.
Further information and the applicable data protection provisions of Google may be found at https://www.google.com/intl/en/policies/privacy/.
16. Data Protection Provisions Regarding the Application and Use of Instagram
On this website, the controller has integrated components of Instagram. Instagram is an audiovisual platform that allows users to share photos and videos and also to distribute such data on other social networks.
The company that operates the Instagram services is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland.
With each access to one of the individual pages of this website, which is operated by the controller and on which an Instagram component (the “Insta” button) has been integrated, the Internet browser on the data subject’s information system automatically downloads a display of the Instagram component. During the course of this technical procedure, Instagram becomes aware of the specific sub-pages of our website visited by the data subject.
If the data subject is logged into Instagram at the same time, Instagram detects, with each access to our website by the data subject—and for the entire duration of their stay on our website—which specific sub-page of our website the data subject visited. This information is collected through the Instagram component and is associated with the respective Instagram account of the data subject.
If the data subject clicks on one of the Instagram buttons integrated into our website, then Instagram matches this information with the data subject’s personal Instagram user account and stores the personal data.
Instagram receives information via the Instagram component about the data subject’s visit to our website, provided that the data subject is logged into Instagram at the time they access our website. This occurs regardless of whether they click on the Instagram icon or not. If the data subject does not wish this information to be transmitted to Instagram, they can prevent this by logging out of their Instagram account before accessing our website.
Further information and the applicable data protection provisions of Instagram can be found at https://help.instagram.com/155833707900388 and https://www.instagram.com/about/legal/privacy/.
17. Data Protection Provisions Regarding the Application and Use of Twitter
On this website, the controller has integrated components of Twitter. Twitter is a multilingual, publicly available microblogging service on which users can publish and disseminate so-called ‘tweets,’ i.e., short messages limited to 280 characters. These short messages are available to everyone, including those not logged into Twitter. The tweets are also displayed to the so-called followers of the respective user. Followers are Twitter users who follow the tweets of other users. Furthermore, Twitter allows users to address a broad audience via hashtags, links, or retweets.
The company that operates Twitter is Twitter International Company, One Cumberland Place, Fenian Street Dublin 2, D02 AX07, Ireland.
With each access to one of the individual pages of this website, which is operated by the controller and on which a Twitter component (Twitter icon) has been integrated, the Internet browser on the data subject’s information system automatically downloads a display of the Twitter component. Further information about the available Twitter icons can be found at https://about.twitter.com/de/resources/buttons. During the course of this technical procedure, Twitter becomes aware of the specific sub-pages of our website visited by the data subject. The purpose of integrating the Twitter component is to retransmit the contents of this website to allow our users to recommend this website to the digital world and to increase our number of visitors.
If the data subject is logged into Twitter at the same time, Twitter detects, with each access to our website by the data subject—and for the entire duration of their stay on our website—which specific sub-page of our website the data subject visited. This information is collected through the Twitter component and is associated with the respective Twitter account of the data subject. If the data subject clicks on the Twitter icon integrated into our website, Twitter assigns this information to the data subject’s personal Twitter user account and stores the personal data.
Twitter receives information via the Twitter component that the data subject has visited our website, provided that the data subject is logged into Twitter at the time they access our website. This occurs regardless of whether the person clicks on the Twitter icon or not. If the data subject does not wish this information to be transmitted to Twitter, they can prevent this by logging out of their Twitter account before accessing our website.
The applicable data protection provisions of Twitter are available at https://twitter.com/privacy?lang=en.
18. Payment Method: Data Protection Provisions Regarding the Use of PayPal for Payment Processing
On this website, the controller has integrated components of PayPal. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which correspond to digital private or business accounts. PayPal can also process online payments via credit cards if the user does not have a PayPal account. A PayPal account is managed via an email address, which is why there are no classic account numbers as you know them. PayPal makes it possible to accept payments or to make online payments to third parties. PayPal also acts as a trustee and offers buyer protection services.
The European company that operates PayPal is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg.
If the data subject selects “PayPal” as the payment option in our online shop during the ordering process, we automatically transmit the data of the data subject to PayPal. By selecting this payment option, the data subject consents to the transfer of personal data required for payment processing and execution.
The personal data transmitted to PayPal is usually first name, last name, address, date of birth, gender, email address, IP address, telephone number, and other data necessary for payment processing. The processing of the purchase contract also requires personal data related to the respective order.
The transmission of the data is aimed at payment processing and fraud prevention. The controller will transmit personal data to PayPal, in particular, if there is a legitimate interest in the transmission. The personal data exchanged between PayPal and the controller for the purpose of processing is transmitted by PayPal to economic credit agencies. This transmission is intended for identity and creditworthiness checks.
If necessary, PayPal may transfer personal data to business partners and service providers or subcontractors to the extent necessary to fulfill contractual obligations or to process the order data.
The data subject has the possibility to revoke their consent to the processing of personal data by PayPal at any time. A revocation does not affect personal data that must be processed, used, or transmitted for (contractual) payment processing.
The applicable data protection provisions of PayPal may be found at https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
19. Legal Basis for Processing
Article 6(1)(a) of the GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing is necessary for the supply of goods or for the provision of any other service, the processing is based on Article 6(1)(b) of the GDPR. The same applies to processing operations that are necessary for carrying out pre-contractual measures, for example, in the case of inquiries about our products or services. If our company is subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Article 6(1)(c) of the GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our company and their name, age, health insurance data, or other vital information would have to be passed on to a doctor, hospital, or other third party. Then the processing would be based on Article 6(1)(d) of the GDPR. Finally, processing operations could be based on Article 6(1)(f) of the GDPR. This legal basis is used for processing operations that are not covered by any of the aforementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. It considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47, Sentence 2 of the GDPR).
20. Legitimate Interests Pursued by the Controller or by a Third Party
Where the processing of personal data is based on Article 6(1)(f) of the GDPR, our legitimate interest is the pursuit of our business activity for the benefit of the well-being of all our employees and shareholders.
21. Period for which the Personal Data will be Stored
The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, provided it is no longer necessary for the performance of the contract or the initiation of a contract.
22. Provision of Personal Data as a Statutory or Contractual Requirement – Requirement Necessary to Enter into a Contract – Obligation of the Data Subject to Provide the Personal Data – Possible Consequences of Failure to Provide Such Data
We clarify that the provision of personal data is partly required by law (e.g., tax regulations) or can also result from contractual provisions (e.g., information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with them. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact any employee. The employee clarifies to the data subject whether the provision of the personal data is required by law or contract, or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data, and the consequences of non-provision of the personal data.
23. Existence of Automated Decision-Making
As a responsible company, we do not use automatic decision-making or profiling.